Web to print partnership with Brooks Automation

Posted in: Case Study

Galloways POD has proved a hit with Brooks Automation Indianapolis (HQ), giving the buyers 24/7 worldwide access to the online web to print portal to help them manage their print and POS procurement anytime, anywhere.

Business objectives

  • Online portal that can be accessed worldwide 24/7 by nearly 100 users
  • Ensure brand consistency throughout all printed products
  • Easily and effectively personalise literature
  • Quick & Easy ordering process
  • Allow each territory to manage their own print requirements to reduce internal admin time
  • Quick responses to ship products worldwide for exhibitions
  • Head office access to review and monitor stock levels and usage

How we achieved it

  • Branded storefront on Galloways POD, which is fully integrated to our management information system & digital RIP
  • Online templates for personalisation on the web to print portal
  • Slick ordering process, with email notifications to confirm orders
  • Fully managed stock locations for quick and easy pick and pack facilities
  • Dedicated customer services team to help with queries and training


  • Standardised ordering process for all business units regardless of personnel or location
  • Easy, identifiable online products ensuring the correct product is ordered
  • Clear reports on usage per product and per user
  • Orders are automated direct to digital RIP reducing the time in order to print.
  • Both call off stocks items and on demand items delivered within 3 working days
  • Transparency across whole stock range for all buyers
  • Reduced stock wastage through amalgamating all orders to one central site

Customer feedback

Galloways has been the best vendor that I have worked with since being with Brooks

Tara Dripps – Marketing Coordinator

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