We were delighted to finally go live on our new web to print partnership with Funeral Partners. In the first of a number of case studies covering new innovations, or past print projects we will look at what the requirements were, how we achieved it and what the results were.
Web to print partnership with Funeral Partners
Business objectives
- Have full control over collateral stock levels
- Ability to view stock levels, get stock reports and order 24/7
- Save administrative time through internal communications between franchises within the business
- Brand management control across the range of products
- Single copy ordering upwards
- Faster speed to market with product range
How we achieved it
- Integrated Online Ordering Procurement System direct into our management information system
- Less touch points throughout ordering process
- All processes from ordering to delivery kept under one roof
- Having key account manager available to discuss queries and orders at any point
Results
- Both call off stocks items and on demand items delivered within 3 working days
- Clearer ordering process to all Funeral Partners staff, giving individual access rights to various personnel within the company
- Transparency across whole stock range for all client sites to order from
- Reduced stock wastage through amalgamating all orders to one central site